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Is there a customer service telephone number for?
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Instead of paying extra for SMS text messaging, video meetings, and virtual faxing, you can get them included with Nextiva. Compared to on-premises PBX systems, Nextiva's cloud PBX system saves business owners up to 65%. Nextiva's price plans package features such as visual voicemail, mobile device support, and remote collaboration tools for a flat rate. How much does Nextiva cost? Nextiva starts at $18.95 per month per user, depending on the number of users and term length.
Nextiva support email free#
Nextiva customers are always free to call Canadian numbers free of charge. We may look into expanding the service to Canada in the future, but currently, Nextiva is US-based. However, Nextiva vFax will get the job done if you need to save a few dollars over the course of a year, and it can be a powerful choice for larger faxing needs.Frequently Asked Questions Does nextiva offer canadian local numbers?ĭoes Nextiva Offer Canadian Local Numbers? At this time, Nextiva does not offer international service, however, we do support some Canadian phone numbers. We prefer the interface and tagging capabilities of our top pick, MetroFax. Nextiva's interface lacks visual styling of competing services like HelloFax and MetroFax, but it's functional and at least has some fax management, a critical feature competitors HelloFax and RingCentral Fax both lack. If you sign up for the year in advance, Nextiva's monthly plan is the least expensive of any of the services we tested when you sign up for an annual plan. Nextiva vFax review: Verdictĭepending upon your faxing volume and needs, Nextiva vFax service can be a reasonably priced way to send and track your fax communications. Ultimately, the poor interface design detracts from the overall presentation. Instead, this feature is buried under profiles, where it’s less helpful. You can create organizational rules for archiving - for example, creating folders and rules for contracts or personal faxes - but these are not logically accessible from any of the fax search and display screens. I liked that you could manage faxes by assigning them to folders (if you didn't already do so at the time of faxing), and either searching them or sorting by recipient, date or status.
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I did appreciate the degree of control you have over fax notifications and settings, and how you can select a given fax and view it, download it, print it, forward it, delete it and do basic edits like rotate.
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You can select up to five email address to receive notifications of inbound faxes. You can also choose to not receive the PDF, and even to skip a notification of an incoming fax, in the settings. The service lets you choose how you want to receive this information, though. Nextiva provides a fair amount of control over your faxing.
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Whenever you get an incoming fax, you'll get a PDF sent to your email. So, if your number is 8080, you'd send the email to In our testing, faxes were sent with no apparent delay. To send a fax with Nextiva, you simply deliver an email, with a supported document attached, to the outbound fax number at the Nextiva portal's domain, but you need to add a "1" before the number. Nextiva vFax review: Sending and receiving faxes
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The Dashboard page takes up space with an account summary, and a list of faxes sent and received, info not necessarily needed front and center when you first log in. The rest of the Adobe Flash-based Web app is very text and grid heavy, and lacks the visual design that makes for a pleasing, friendly interface on MetroFax or HelloFax. Once into the service, your Nextiva Dashboard layout is clear enough to see, with big icons along the top for searching faxes, sending a fax, adjusting fax settings, updating your profile and checking billing.īut those icons are the only graphical, visually pleasing element of the service. For starters, you must log in using using the main site only gets you to the billing management console. While the service provides good flexibility, the Web portal lacks design panache. The vFax service runs on what Nextiva calls its NextOS communications platform, the same platform that drives the company's unified communications services. Nextiva supports faxing a variety of file types, including: PDF, TXT, RTF, Microsoft Office (DOC, XLS, PPT), image files (TIFF, GIF, PNG, JPEG), and printer formats (PCL, EPS, PS). You can also send faxes directly via the portal, by attaching files. You can view faxes sent and received, and you can verify transmission. Nextiva has brought together all the aspects of our contact center such as phone calls, emails, and customer chats under one umbrella which has helped to. The online portal for Nextiva serves as a fax clearinghouse.